Frequently Asked Questions
Have questions about shopping with us? We've got you covered! Below are answers to some common questions about our products, services, and online ordering experience. If you need more help, feel free to reach out.
Do I need a medical marijuana card to shop at Canna Plug?
No, Canna Plug is a recreational cannabis retail store. Anyone 21+ with valid ID can shop at our locations.
Can I use my out-of-state driver's license to shop at Canna Plug?
Yes, all valid driver's licenses and passports from any state are accepted at Canna Plug for recreational cannabis purchases.
What payment methods does Canna Plug accept?
Canna Plug currently accepts cash only. We have ATMs on-site for your convenience.
Do you offer a new customer discount?
Yes, Canna Plug offers new customers 25% off your first visit only. Please visit us in store for further details as some restriction apply (i.e. 25% off does not stack on top of current promotions or items currently on sale)
Do you offer promotions?
Yes, Canna Plug regularly runs special deals and offers discounts on selected products. Be sure to check the Promotions section on our website.
What if I’m new to cannabis and unsure what to buy?
No worries! Whether you shop online or in-store, our expert team is happy to assist you. You can check our product descriptions for detailed information or visit us in store for personalized recommendations.
How do I know which product is right for me?
Our knowledgeable staff is here to guide you based on your experience level, preferences, and desired effects. We encourage open questions so you can find the best product for your needs.
How can I place an order online?
Placing an order online is simple. Just browse our product catalog, add your favorites to the cart, and proceed to checkout. Once your order is confirmed, you'll receive a notification with pickup instructions.
